JFH Support Services

BS EN ISO 9001

mrsburns — Sun, 30 Aug 2009 21:30:58 +0000

BS EN ISO 9001 is a set of standards for quality management systems. The standards help businesses to create a framework which will ensure compliance with general quality management principles as well as any industry-specific requirements.

Who needs BS EN ISO 9001?

Any company which is required to maintain required certifications and accreditations with industry bodies who use the standards
Any company which wishes to encourage transparent practices and communications between management and staff
Any company looking for a system to standardise customer service practices, both within the company and to the customer.

What does BS EN ISO 9001 mean for my business?

Adopting the BS EN ISO 9001 system will mean, among other things, drafting a policy clarifying your company’s intentions towards its customer and employees. Your company will also move to standardise the way it records and keep information, how it acts upon that data, and how it evaluates the results. These processes also apply to products and suppliers, development, performance, and staffing. As an extension of the move towards quality improvement, your business will also clarify the processes it uses when standards are not achieved.

Getting started with BS EN ISO 9001

JFH Support Services is well versed in the deployment of quality management systems, including BS EN ISO 9001. These services can be provided on-site or through a regularly scheduled outsourced maintenance arrangement. Contact us today to discuss your quality management system.

Employment Compliance Management Systems

mrsburns — Thu, 18 Jun 2009 16:06:09 +0000

While there are no official system packages which encompass all employment compliance legislation, JFH Support Services can advise on a range of compliance issues. Our 35 years of experience in management systems allow us to provide a bespoke service, regardless of industry or size, which will help your business to produce all of the statements, documentation, and policies required to comply with various systems and laws. The service may be focussed on your specific industry, such as construction or food management, or it can be tailored to meet a specific issue such as occupational safety or waste and recycling.

Contact JFH Support Services today for a consultation on the employment compliance systems which can benefit your business.

BS EN ISO 14001:2004

mrsburns — Thu, 18 Jun 2009 16:04:52 +0000

BS EN ISO 14001:2004 is a set of standards for environmental management systems for businesses. Achieving the standard demonstrates your company’s concern for the local environment, the wider ecosystem, and the long-term impact of your business’s operations.

Who needs BS EN ISO 14001:2004?

Any business which wants to take a proactive stance on environmental management
Any business wishing to audit their environmental impact
Any business looking to conform to a formal environmental management specification
Any business which is required to adhere to an environmental quality specification
Any business which is unsure whether its own standards meet accepted criteria

What does BS EN ISO 14001:2004 mean for my business?

Your BS EN ISO 14001:2004 advisor will work with you to match your company’s unique needs to the standard. This can involve auditing how your company deals with waste and recycling; identifying low-energy, low-waste alternatives to current practices; evaluating the environmental impact of your suppliers and purchasers; identifying gaps in staff knowledge pertaining to environmental impact; and working with your company’s management to ensure full adoption of the standard.

Getting Started with BS EN ISO 14001:2004

JFH Support Services provides guidance in the creation and maintenance of a BS EN ISO 14001:2004 system through its Environmental Management System service. Contact us today to find out more.

Environmental Management Systems

mrsburns — Thu, 18 Jun 2009 16:04:45 +0000

An environmental management system is a set of guidelines, standards, and procedures which help your business to minimise the impact it has on the natural environment. Good environmental stewardship is good commercial sense, and in many industries, it is the law.

JFH Support Services has extensive experience in creating and deploying environmental management systems across a range of sectors. This experience includes the officially recognised standard, BS EN ISO 14001:2004, as well as a wealth of expertise in procedures and best practices across a range of industries. Whether your environmental management system needs are voluntary, supplementary, or mandatory, JFH Support Services will work with your business to create a system entirely crafted to your role and your industry.

Contact JFH Support Services today to discuss our environmental management systems.

OHSAS 18001

mrsburns — Thu, 18 Jun 2009 16:02:22 +0000

OHSAS 18001 is an international occupational health and safety management system for businesses. The standard adopts several national standards and approaches to create a system applicable across all industries. OHSAS 18001 aims to provide a structure for businesses to use to identify risks, control threats, reduce accidents, and achieve compliance with local and national laws.

Who needs OHSAS 18001?

Any business which wants to minimise the risks its employees face
Any business looking to conform to a formal quality management specification
Any business which is required to adhere to a quality specification
Any business which is unsure whether its own standards meet accepted criteria

What does OHSAS 18001 mean for my business?

Depending on your business’s size, complexity, and sector, your OHSAS 18001 advisor will work with you to create a bespoke framework for your company. Among many other factors, implementing the standard will involve identifying both physical and legal risks; auditing record-keeping and data systems; establishing emergency plans; defining roles, relationships, and responsibilities; and working with your company’s management to ensure full adoption of the standard.

Getting started with OHSAS 18001

JFH Support Services provides guidance in the creation and maintenance of an OHSAS 18001 system through its Health and Safety Management service. Contact us today to find out more.

Health and Safety Management Systems

mrsburns — Thu, 18 Jun 2009 15:57:31 +0000

A health and safety management system may sound complicated, but it can be surprisingly simple. It involves implementing a series of standards, approaches, and procedures which your business can take to minimise risks, control processes, and manage incidents.

JFH Support Services has a wealth of expertise in establishing health and safety management systems across businesses of diverse sizes and sectors, using OHSAS 18001 as a framework to create a bespoke system for each company. There is no one defined or “correct” system; each approach is tailored to meet each business’s unique needs. Reflecting the changes the field has seen in our 35 years of experience, our approach to health and safety management systems includes a focus on people - management structures, staffing responsibilities, and evaluations – as well as premises – the physical location, specific issues, and ways to minimise the risk of health and safety incidents.

Contact JFH Support Services today to discuss your company’s health and safety management system requirements.

HACCP

mrsburns — Thu, 18 Jun 2009 15:52:42 +0000

HAACP, or Hazard Analysis and Critical Control Points, is the internationally recognised set of standards which are applicable to food hygiene. The HAACP approach focuses on the “control points” where issues in food hygiene most frequently occur, and creates systems and procedures to prevent these issues from arising in the first place.

Who needs HAACP?

Any business which deals with food should adopt HAACP. These include:

Restaurants
Caterers
Food service
Pharmaceutical companies

What does HAACP mean for my business?

Anyone in your business who handles food will require food hygiene and safety training based in the HAACP standards.

Those people in your business responsible for training and supervising those individuals will also require adequate HAACP training.

HAACP forms part of a food business’s complete food safety management system, which usuall incorporates food safety, HAACP, and a business-focused quality management system.

Getting Started with HAACP

JFH Support Services offers a full HACCP service through its Food Hygiene Management System service. We can help your business to set up a HAACP programme while working to integrate it within a Total Quality Management system. Contact us today for more information.

Food Hygiene Management Systems

mrsburns — Thu, 18 Jun 2009 15:49:53 +0000

A food hygiene management system is an organised approach to maintaining safe practices in your restaurant, catering business, or food service operation. All food businesses in the UK are required to implement documented food safety management systems based on HACCP standards.

JFH Support Services has a proven track record of expertise in establishing food hygiene management systems, encompassing both HAACP food safety procedures and Total Quality Management systems. We can assist you in creating document systems, training staff, reviewing management procedures, and improving business practices in general. Contact us today for more information.

Outsourced Quality System Maintenance

mrsburns — Thu, 18 Jun 2009 15:47:19 +0000

In a small to medium sized organisation, there may not be sufficient work to justify a full-time Quality Manager. Busy directors and managers may need to concentrate on their prime business roles as well. To support these businesses, JFH Support Services provides a tailored and Outsourced Quality Manager service. The service includes a Management System Maintenance Plan, which is agreed on for the year. The plan may include:

Audits
Document Control
Data Analysis
Management Reviews
Business Planning
Guiding the Assessor

The number of on-site visits are tailored to meet the scope of work, and the costs can be amortised across the year.

Benefits of Outsourced Quality System Maintenance

Management time is freed up to allow them to concentrate on their prime roles
The Quality Management System information is always up-to-date for the Assessor and any customer audits
The Quality Manager undertakes Continual Professional Development (CPD) at no extra cost to the client
Clients benefit from learning the current best business practice
The Quality Manager acts as a sounding board for Senior Management
Costs are fixed
An “outsider” can help to reinforce and reflect on Management initiatives

Contact JFH Support Services to learn how outsourced Quality System Maintenance can benefit your business.