BS EN ISO 9001

BS EN ISO 9001 is a set of standards for quality management systems.  The standards help businesses to create a framework which will ensure compliance with general quality management principles as well as any industry-specific requirements.

Who needs BS EN ISO 9001?

• Any company which is required to maintain required certifications and accreditations with industry bodies who use the standards
• Any company which wishes to encourage transparent practices and communications between management and staff
• Any company looking for a system to standardise customer service practices, both within the company and to the customer.

What does BS EN ISO 9001 mean for my business?

Adopting the BS EN ISO 9001 system will mean, among other things, drafting a policy clarifying your company’s intentions towards its customer and employees.  Your company will also move to standardise the way it records and keep information, how it acts upon that data, and how it evaluates the results.  These processes also apply to products and suppliers, development, performance, and staffing.  As an extension of the move towards quality improvement, your business will also clarify the processes it uses when standards are not achieved.

Getting started with BS EN ISO 9001

JFH Support Services is well versed in the deployment of quality management systems, including BS EN ISO 9001.  These services can be provided on-site or through a regularly scheduled outsourced maintenance arrangement.  Contact us today to discuss your quality management system.